Privacy Policy

Privacy Policy

Last Updated: 8/12/2025

Lee County Tires & Transmissions & Mechanic ("we," "our," or "us") respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, and protect your personal information when you interact with us, including when you receive SMS messages from us.

1. Information We Collect

We may collect the following types of personal information:

Contact Information: Name, phone number, email address, mailing address.

Vehicle Information: Make, model, year, service history.

Communication Preferences: SMS opt-in/opt-out status, service reminders, appointment confirmations.

Other Information: Any details you provide when contacting us, scheduling services, or filling out forms.

2. How We Collect Information

We collect information when you:

Schedule an appointment (in person, online, or by phone).

Opt-in to receive SMS messages from us.

Request service quotes or information.

Sign up for promotions, loyalty programs, or newsletters.

Communicate with us through phone, SMS, email, or social media.

3. How We Use Your Information

We use your personal information to:

Provide and manage services you request.

Send appointment reminders, service updates, and promotions via SMS or email.

Respond to your inquiries and customer service requests.

Improve our services and customer experience.

Comply with legal obligations.

SMS Communications:
By providing your mobile number and opting in, you agree to receive recurring SMS messages from Lee County Tires & Transmissions & Mechanic, which may include appointment confirmations, service reminders, promotions, and important updates. Message frequency may vary. Standard message and data rates may apply.

4. How We Share Your Information

We do not sell or rent your personal information. We may share your information with:

Service Providers: Third parties who assist us with scheduling, payment processing, and communications.

Legal Requirements: If required by law, court order, or to protect our rights, safety, or property.

5. Your Choices & Opt-Out Rights

SMS Opt-Out: You can opt-out of SMS communications at any time by replying STOP to any message.

Email Opt-Out: You can unsubscribe from email communications by clicking the “unsubscribe” link in our emails.

Updating Information: You can request updates or corrections to your personal information by contacting us directly.

6. Data Security

We take reasonable and appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

8. Children's Privacy

Our services are not directed to individuals under 13 years of age. We do not knowingly collect personal information from children under 13.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised "Last Updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Lee County Tires & Transmissions & Mechanic
3210 Fowler St
Fort Myers, FL 33901
Phone: (239) 936-0541